At CareCentral Urgent Care, we want to make your healthcare experience as simple and stress-free as possible. Below are answers to common questions about our services, costs, and how we can help you feel better.
No, you never need an appointment. We accept walk-in patients at all of our locations. However, if you prefer to plan ahead and save time at checkin, you can use our convenient Online Check-In feature to save your spot in line before you leave home.
Wait times vary depending on the number of patients at the clinic and the severity of their conditions. However, visiting CareCentral Urgent Care is almost always significantly faster than a trip to the Emergency Room. We work hard to see every patient as quickly as possible.
We have convenient locations serving the South Shore and beyond. You can find us in:
Illnesses and injuries don’t always happen during the workday. We are open 7 days a week with extended evening and weekend hours to ensure you can get care when you need it. Please check our specific location pages for the most up-to-date operating hours.
Urgent care is designed for non-life-threatening conditions. We treat illnesses and injuries that need immediate attention but are not severe enough to require a hospital visit.
In most cases, yes. Urgent care visits typically have much lower co-pays and overall costs compared to emergency room visits. By choosing CareCentral for non-life-threatening issues, you save both time and money.
Yes. We provide compassionate pediatric urgent care for children of all ages, from toddlers to teenagers. Whether it is a fever, an ear infection, or a sports injury, our team is experienced in helping kids feel comfortable and cared for.
Yes. We have digital X-ray capabilities and a fully equipped clinical lab at our centers. This allows us to diagnose broken bones, pneumonia, strep throat, flu, UTIs, and more during a single visit, saving you a trip to an outside facility.
Absolutely. We perform a variety of physicals, including:
Yes. We treat cuts, scrapes, and lacerations that require stitches (sutures) or staples. If you have a deep cut, it is best to come in as soon as possible to reduce the risk of infection and ensure proper healing.
We can diagnose broken bones using our on-site X-ray technology. For most minor fractures, we can splint and stabilize the injury to protect it while it heals. If the break is severe or requires surgery, we will stabilize the injury and refer you to an orthopedic specialist or the emergency room for further care.
Yes, we offer confidential testing and treatment for sexually transmitted diseases (STDs). We understand this can be a sensitive topic, and our team is committed to providing discreet, professional, and non-judgmental care.
Yes, we offer seasonal flu shots to help protect you and your family. We can also provide Tetanus boosters if you have suffered an injury that puts you at risk. For other specific immunizations, please call ahead to check availability.
We do not have a pharmacy on-site to fill prescriptions. However, our providers can electronically send any necessary prescriptions to the pharmacy of your choice so they are ready for you to pick up.
Urgent care is designed for short-term, acute medical needs. Generally, we do not refill maintenance medications for chronic conditions (like high blood pressure or diabetes) or provide long-term pain management. These requests are best handled by your primary care provider who knows your full medical history.
To ensure your check-in process is fast and smooth, please bring:
Yes. We believe in continuity of care. If requested, we can send a record of your visit, including diagnosis and treatments, to your primary care physician (PCP) or pediatrician to ensure your medical file is up to date.
Yes, we accept most major insurance plans. We recommend bringing your insurance card and a valid ID with you to your visit. If you have specific questions about your coverage, please feel free to call our office or check with your insurance provider directly.
We believe everyone deserves access to quality healthcare. For patients without insurance, we offer affordable self-pay rates. Please ask our front desk staff for details on pricing when you arrive.